PRIVACY POLICY

HunarGrow (“HunarGrow”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information of users who access or use our website, courses and services

This Privacy Policy explains how HunarGrow collects, uses, stores, shares and protects information when you visit or use www.hunargrow.com, create an account, purchase a course, participate in our learning programmes or use our affiliate/referral services.

By using HunarGrow, you acknowledge that you have read and understood this Privacy Policy.

1. About HunarGrow

HunarGrow is an online education and skill-development platform providing practical courses and learning resources in areas including:

  • Artificial Intelligence
  • Content Creation
  • Canva & Design
  • Reels & Video Creation
  • Social Media Management
  • Digital Marketing
  • Performance Marketing
  • Analytics
  • Business Automation
  • Freelancing and related digital skills

HunarGrow may also operate an affiliate/referral programme through which eligible users can earn commissions from qualifying course sales.

2. Information We Collect

Depending on how you use HunarGrow, we may collect the following information.

A. Registration Information

When you create an account, we may collect:

  • Full name
  • Email address
  • Mobile number
  • Username/account information
  • Password or authentication information
  • Other information required to create and maintain your account

B. Course and Purchase Information

When you purchase a HunarGrow course, we may collect or receive:

  • Course purchased
  • Order ID
  • Purchase date
  • Payment status
  • Transaction/reference information
  • Discount or coupon information
  • Course access information

We generally do not store your complete debit card, credit card, UPI or banking credentials on our own servers. Payments may be processed through authorised third-party payment gateways such as Razorpay, which process payment information according to their own privacy policies and security practices.

C. Learning Activity

To provide and improve our educational services, we may collect information such as:

  • Courses enrolled in
  • Lessons accessed
  • Course completion status
  • Assignments/projects submitted
  • Certificates issued
  • Learning progress
  • Download/access activity

D. Affiliate and Referral Information

If you participate in the HunarGrow affiliate/referral programme, we may collect:

  • Affiliate ID
  • Referral link/code
  • Referral clicks
  • Referral sales
  • Commission information
  • Payout information
  • Referral history
  • Related transaction information

Where required for payouts or verification, we may also collect information such as bank/UPI details and KYC-related information.

E. Technical Information

When you use our Website, certain technical information may automatically be collected, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Website pages visited
  • Date and time of visits
  • Referring pages
  • General usage information
  • Cookies and similar technologies

3. How We Use Your Information

We may use personal information to:

  • Create and manage your HunarGrow account.
  • Provide access to purchased courses.
  • Process and manage orders.
  • Process payments through authorised payment providers.
  • Provide course materials and learning services.
  • Track course progress and completion.
  • Issue certificates where applicable.
  • Provide customer support.
  • Send account-related and transactional emails.
  • Send welcome emails after registration.
  • Send course and purchase-related notifications.
  • Maintain website security.
  • Prevent fraud and unauthorised activity.
  • Operate our affiliate/referral programme.
  • Calculate and process eligible commissions.
  • Process affiliate payouts and required verification.
  • Analyse Website and course usage.
  • Improve our courses, services and user experience.
  • Communicate important changes to our services or policies.
  • Comply with applicable legal and regulatory requirements.

4. Emails and Communications

When you register on HunarGrow, you may receive important service-related emails such as:

  • Welcome email
  • Account confirmation
  • Login/account information
  • Course purchase confirmation
  • Payment confirmation
  • Course access information
  • Course-related notifications
  • Certificate notifications
  • Affiliate/referral notifications
  • Payout-related notifications
  • Security and account notifications

We may also send promotional or marketing communications where permitted by applicable law.

You may unsubscribe from non-essential marketing communications using the unsubscribe option provided in such emails.

Please note that certain essential transactional or account-related communications may still be sent where necessary to provide the services.

5. Cookies and Tracking Technologies

HunarGrow may use cookies and similar technologies to operate and improve the Website.

Cookies may be used for purposes including:

  • Login and authentication
  • Maintaining user sessions
  • Shopping cart functionality
  • Course access
  • Website analytics
  • Security
  • Remembering preferences
  • Affiliate/referral tracking

Affiliate Tracking

If you access HunarGrow through an authorised affiliate/referral link, the Website may use cookies or similar tracking technologies to associate an eligible purchase with the referring affiliate according to our affiliate programme rules.

Affiliate tracking information may include referral identifiers, timestamps and related technical information.

You can control certain cookies through your browser settings. However, disabling certain cookies may affect Website functionality, login sessions, shopping cart functionality or affiliate attribution.

6. Affiliate and Referral Programme

HunarGrow may provide an affiliate/referral programme.

If you participate in the programme, information related to your referrals, clicks, qualifying purchases, commissions and payouts may be processed to operate the programme.

Affiliate information may be used to:

  • Identify referring affiliates.
  • Attribute eligible sales.
  • Calculate commissions.
  • Maintain referral history.
  • Prevent fraudulent or duplicate transactions.
  • Process payouts.
  • Investigate disputes or suspicious activity.

Participation in the affiliate programme does not guarantee any income or commission.

Additional rules may be provided in our separate Affiliate Terms & Conditions.

7. Payment Information

Payments for HunarGrow courses may be processed through third-party payment providers such as Razorpay or other authorised payment gateways.

When making a payment, certain information may be shared with the relevant payment provider as necessary to process the transaction.

HunarGrow does not intend to store complete payment card credentials such as full card numbers, CVV or similar sensitive payment authentication information on its own servers.

Payment providers may independently process information according to their own privacy policies and terms.

8. Third-Party Service Providers

We may use trusted third-party service providers to operate HunarGrow.

These may include providers for:

  • Payment processing
  • Website hosting
  • Email delivery
  • Analytics
  • Security
  • Course/LMS functionality
  • Customer support
  • Website performance
  • Marketing and communication
  • Affiliate/referral tracking
  • Cloud storage and technology infrastructure

Such providers may process information only as necessary to provide their services, subject to applicable agreements, policies and laws.

9. How We Share Information

We do not intend to sell your personal information as a commercial product.

We may share relevant information with:

Service Providers

Information may be shared with trusted service providers that help us operate HunarGrow.

Payment Providers

Necessary information may be shared with payment gateways to process transactions.

Legal and Regulatory Authorities

We may disclose information where required by applicable law, regulation, court order or lawful government request.

Fraud and Security

Information may be processed or shared where reasonably necessary to detect, investigate or prevent fraud, abuse, security incidents or other unlawful activity.

Business Transfers

If HunarGrow undergoes a merger, acquisition, restructuring, sale of assets or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

10. Data Security

We take reasonable technical and organisational measures to protect personal information from:

  • Unauthorised access
  • Unauthorised disclosure
  • Loss
  • Misuse
  • Alteration
  • Destruction

However, no internet-based system can be guaranteed to be completely secure.

Users should also protect their account credentials and should not share their HunarGrow password with others.

11. Account and Password Security

You are responsible for keeping your HunarGrow login credentials confidential.

If you believe that your account has been accessed without permission, you should contact us as soon as possible.

HunarGrow will not normally ask you to provide your password through email or unsolicited messages.

12. Course Content and Student Information

HunarGrow may maintain information relating to your course participation and progress so that we can:

  • Provide course access.
  • Track learning progress.
  • Manage assignments/projects.
  • Determine course completion.
  • Issue certificates.
  • Improve learning experiences.

Your learning activity is not intended to be publicly displayed unless you choose to share it or have otherwise provided appropriate permission.

13. Testimonials and Reviews

If you voluntarily submit a review, testimonial or feedback, HunarGrow may use it for website, marketing or promotional purposes where permitted and where appropriate consent has been obtained.

We will not intentionally present fabricated testimonials as genuine customer experiences.

14. Children’s Privacy

HunarGrow is primarily intended for individuals who are legally able to enter into agreements and use online educational services.

We do not knowingly collect personal information from children in violation of applicable law.

If a parent or guardian believes that a child has provided personal information to us improperly, they may contact us at help@hunargrow.com.

15. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Provide our services.
  • Maintain your account.
  • Maintain transaction and payment records.
  • Maintain course and certificate records.
  • Operate affiliate/referral records.
  • Resolve disputes.
  • Prevent fraud.
  • Meet legal, accounting or regulatory requirements.

When information is no longer reasonably required, it may be deleted, anonymised or securely disposed of, subject to applicable legal requirements.

16. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including the ability to:

  • Request access to certain personal information.
  • Request correction of inaccurate information.
  • Request deletion where legally applicable.
  • Withdraw consent where processing is based on consent.
  • Raise concerns regarding the processing of your information.
  • Request information about how your personal information is handled.

To make a privacy-related request, contact:

Email: help@hunargrow.com

We may need to verify your identity before processing certain requests.

17. Account Deletion

You may request deletion or closure of your HunarGrow account by contacting us.

Certain information may need to be retained where required for:

  • Legal compliance
  • Tax/accounting records
  • Transaction records
  • Fraud prevention
  • Dispute resolution
  • Other legitimate legal purposes

Deleting an account may also affect access to courses, certificates, learning history or other services associated with that account, subject to applicable terms and policies.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes in our services.
  • Changes in technology.
  • Changes in applicable laws.
  • Changes in our data practices.

The latest version will be published on this Website with the updated “Last Updated” date.

19. External Links

Our Website may contain links to third-party websites, tools or services.

HunarGrow is not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policy of any third-party service before providing personal information to it.

20. Grievance and Privacy Contact

If you have any questions, concerns or complaints regarding this Privacy Policy or the handling of your personal information, you may contact us.

HunarGrow
Email: help@hunargrow.com
Phone: +91 7688998882

We will review and respond to privacy-related concerns in accordance with applicable law.